When the loop stalls, Ringback posts the question to your phone and holds the agent still. Answer in two taps; it picks up at the exact line it stopped on.
# Ringback: ask a human when you are blocked When you hit a decision you cannot make alone (a destructive action, a spend above a threshold, an ambiguous input), ask instead of guessing. Ask (blocking, returns your answer): POST /api/v1/ask Authorization: Bearer rb_live_•••••••••• Content-Type: application/json { "question": "one sentence: what needs deciding", "context": "what you were doing when you stalled", "options": ["approve", "reject"], "urgency": "blocking", "tag": "deploy", "wait": 25 } urgency is one of: blocking, decision, fyi. With "wait": 25 the call itself holds up to 25 seconds and returns { "status": "answered", "answer": "..." }. If it returns { "status": "pending" }, poll every 5 seconds: GET /api/v1/ask/{id} Authorization: Bearer rb_live_•••••••••• The moment you have an answer, resume from exactly where you stopped. Never invent an answer to a blocking question.
Agent picked it up 3s later. Back to work.
the actual answer screen · /inbox
The POST itself holds for your answer. Every leg of the trip is logged with its own seconds.
The question arrives as a push with the agent’s own options. Tap one, or type a line. The screen confirms the instant the agent picks it back up, so the phone goes straight back in your pocket.
Merge to main, or run the full suite first?
28:48 left
Prospect asked for pricing on the Q3 list
25:57 left
Which source is canonical for the churn number?
you: use the primary source · resumed +3s
Quiet hours hold everything except blocking asks. Questions tagged fyi wait in the inbox. One noisy agent can be muted for a whole tag. Rules run in priority order; the first match wins before your pocket buzzes.
Quiet hours
23:00–07:00 · non-blocking
Mute research
tag: research · urgency: fyi
Ring for spend
tag: spend · any urgency
TEST · urgency fyi · tag research · 14:05 local
→ HOLD · rule 2 matched
Answer the same thing three times and Ringback offers to remember it. The next matching ask is answered automatically and the agent resumes in about 200ms. Your phone stays quiet.
semantic matches auto-answer only above 0.88 similarity
Suggestion · answered 3× this week
“Send the standard tier sheet?”
Staging deploys
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Refunds under $50
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Never email the CEO directly
2 uses · last month
One deploy agent, one night, three asks. Every mark is a real second.
A blocking ask pushes to every device within five seconds.
No pickup in two minutes, it rings again; at five, it emails you the question with answer links.
Every leg of every ask lands in the log with its own seconds, so the morning tells you exactly what happened.
The free plan proves the wire. Pro keeps the loop alive overnight.
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QSP/INFO · cancel any time · usage resets monthly · Python SDK · Node SDK · REST API
Paste the prompt into your agent, then put your phone in your pocket. When it asks, you answer in two taps and it carries on.
# Ringback: ask a human when you are blocked When you hit a decision you cannot make alone (a destructive action, a spend above a threshold, an ambiguous input), ask instead of guessing. Ask (blocking, returns your answer): POST /api/v1/ask Authorization: Bearer rb_live_•••••••••• Content-Type: application/json { "question": "one sentence: what needs deciding", "context": "what you were doing when you stalled", "options": ["approve", "reject"], "urgency": "blocking", "tag": "deploy", "wait": 25 } urgency is one of: blocking, decision, fyi. With "wait": 25 the call itself holds up to 25 seconds and returns { "status": "answered", "answer": "..." }. If it returns { "status": "pending" }, poll every 5 seconds: GET /api/v1/ask/{id} Authorization: Bearer rb_live_•••••••••• The moment you have an answer, resume from exactly where you stopped. Never invent an answer to a blocking question.
2 fields · your agent’s key and its asks carry over
